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Full-Time Information Systems Specialist II
Type
Full-Time
Monday - Friday, 8am - 5pm
Location
Columbia, SC (In-Person)
We offer a variety of positions from onsite property managers and maintenance staff, to district managers, and support staff at the home office located in Columbia, South Carolina.
We would like to have you consider joining a team that provides training, recognition, reward and challenge.
We offer competitive salaries, medical, dental, vision, life insurance, paid time off, short term/long term disability insurance at group rates and 401K.
Role and Responsibilities
• Maintain, administer and upgrade computer networks, including computer hardware, systems software, applications software and configurations for local and remote users
• Document and create network diagrams at the property level
• Diagnose, troubleshoot, and resolve hardware, software, or system problems, and replace defective components when necessary
• Respond to help desk request tickets in a timely manner and in accordance with SLA guidelines
• Record, track and document the help desk request resolution process including actions taken through to the final determination
• Provide onsite and remote support while communicating regularly and effectively to end users
• Maintain records of daily data communication transactions and issues
• Assist in AV setups as needed for meetings and conferences
• Maintain user accounts in Active Directory/Azure
• Evaluate innovative technology solutions
• Create documentation for staff for training purposes
• Tier 2 and unresolved tier 1 tech support for CMI/CPC employees
• Other duties as assigned
If you are a team player, with a commitment to excellence in whatever you do, you could have a bright career opportunity with CAHEC Management, Inc. With over 30 years in the property management business, we strive every day to fulfill our Mission by providing opportunities for employees to achieve professional excellence.
We offer a variety of positions from onsite property managers and maintenance staff, to district managers, and support staff at the home office located in Columbia, South Carolina.
We would like to have you consider joining a team that provides training, recognition, reward and challenge.
We offer competitive salaries, medical, dental, vision, life insurance, paid time off, short term/long term disability insurance at group rates and 401K.
Company Overview
Community Affordable Housing Equity Corporation (CAHEC) is a non-profit community investment company based in Raleigh, NC, with the mission to provide communities affordable housing and opportunities for growth and revitalization by investing in qualified tax credit products throughout the southeast and mid-Atlantic. CAHEC Properties Corp (CPC) a non-profit affiliate of CAHEC, is based in Columbia, SC. CPC owns, acquires, rehabilitates, and develops affordable apartment communities in the southeast and mid-Atlantic. CPC’s mission is to expand the availability of quality affordable housing and maintain a portfolio of affordable housing that provides excellent service to residents, investors, and communities.
CAHEC Properties Corporation Overview
CPC is responsible for (i) structuring, negotiating, and closing new and resyndicated development projects, (ii) providing owner representation for properties owned by CPC and its affiliates, and (iii) acquiring affordable properties that are at risk of removal from the affordable housing stock. Through its affiliates, CPC is the Managing Member or General Partner for over two hundred and thirty multifamily affordable housing communities and, in this role, is responsible for the physical and economical oversight of each property. Specifically, CPC is responsible to ensure all applicable compliance is maintained, the physical condition of each property is at a high quality, all local, state, and federal reporting requirements are met, and financial commitments to investors and other stakeholders are maintained. CPC is also responsible for overseeing all property and corporate accounting and finance functions of CPC and its affiliated entities.
Position Summary
Minimum Work Experience
Minimum Education
Qualifications and Education Requirements
Preferred Skills
• Ability to provide technical advice, guidance and informal training to internal customers using hardware and software programs
• Proficient in MS Office applications: Word, Excel, Outlook, Teams
• Experience with Halo PSA or other ticketing system
• Strong customer service skills
• Effective organizational and time-management skills
• Proven analytical skills especially in the areas of critical thinking and problem solving
• Strong interpersonal skills
• Ability and willingness to work in a collaborative team environment
• Attentiveness to detail
• Ability to work in a fast-paced environment
Equal Opportunity Employer
CAHEC Management is an Equal Opportunity Employer. It is the policy of the Company to provide equal opportunity for all employees and applicants for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, age, marital status, mental or physical disability, pregnancy, military or veteran status, or any other basis prohibited by state or federal law. This policy also prohibits employees from harassing any other employees for any reason including, but not limited to, race, religion, sex, national origin, age, or disabled status.